Comet’s ‘massive’ sale ahead of its store closures next week has left customers looking for big savings sorely disappointed.
As bargain-hunters hurried to the ‘massive stock liquidation’ from 9am this morning in its 236 stores they had high hopes for large discounts, but instead many shoppers were faced with prices slashed by just 10%.
The criticism has come thick and fast from angry customer on Twitter complaining about the price reductions. Gerard McDonagh said: “Lame liquidation by #Deloittes at #Comet. Not 30% off. Generally 10%. I’d rather pay the extra for a year’s guarantee.”
Ajay Deshpande added: “If you are looking for cheap electrical goods then don’t go to the Comet ‘sale’!”
In response, a Deloitte spokesman said: “The discounts are gentle. It’s not a hard sale.”
It’s not all bad though, as iPads and Kindles which are not usually discounted can be snapped up for less and it seems some customers did return happy, with Alex Pegg tweeting: “In-pulse (sic) buy of the day, an Apple ProBook (£100 off from Comet)”.
So what’s the deal? Comet was placed into administration on Friday following huge pressure as cash-strapped shoppers put off purchases of big-ticket items or shop elsewhere online. Leaving 6,600 jobs hanging in the balance.
The electrical chain launched the sale as a final boost and has said gift vouchers would be accepted on sale items, after they were temporarily banned over the weekend.
Our advice is to shop around if you’re looking for a bargain on big appliances such as TVs and washing machines and to also consider your consumer rights. If Comet closes, you’ll be reliant on the manufacturers’ warranty rather than your statutory consumer rights.
Comet’s website is also warning customers that it is no longer providing refunds, and any goods ordered but not paid for prior to administration will not be delivered.
What do you think? Did you find a bargain or feel it was a shambles?