Warning: Late deliveries cause 25% festive headaches!

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delivery onlineAre you one of those shoppers who prefers to buy their Christmas presents from the comfort of your armchair, armed with a laptop and a cup of tea? If so did you order your goods extra early to avoid late deliveries, and have they arrived yet?

We ask because Which? reckons that millions of families ordered presents early this year after receiving orders later than they expected to last Christmas, when much of the country was crippled by freezing snow and ice.

The consumer champion said that it expected more than six million people to have started their shopping early this year on the back of late deliveries last Christmas.

What about you? Were you one of the 25% of people left frustrated by late deliveries over the past 12 months, or perhaps even one of the 13% for whom no goods had arrived at all?

Figures also showing a fifth of people reported a parcel being left with a neighbour without their saying so, may well have you brushing down your coat and heading to the high street to get the rest of your Christmas shopping.

A further 5% had even got in from work only to see their parcels had been slung into their garden or back yard.

Richard Lloyd, executive director at Which?, said: "People tell us they've experienced real problems getting online orders delivered. The most common complaint is late deliveries. This is particularly frustrating for people who have ordered gifts online and don't receive them in time for Christmas.

"If online retailers can't meet an agreed delivery date, they must let consumers know and rearrange a delivery at a convenient time, or refund them their money."

You may disagree with friends on the merits of online shopping, however one thing you'll probably be on the same page over is the quest for a bargain. If so, look over these tips on how to save money on your Christmas shopping.

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